This self-study course is the first in a series about Oracle Real User Experience Insight. Intended for a broad, general audience, this course begins with a discussion on why user experience is important, followed by Oracle’s approach to user experience. Next, several use cases for Real User Experience Insight are presented. The course ends by showing how Real User Experience Insight is integrated with Oracle Enterprise Manager 12c. This course is a suggested prerequisite for the other two self-studies in this series, one that focuses on basic navigation, data structures and workflows, and the other that focuses on best practices in deployment (coming February 2013).